AI-assisted research workflow
Evidence strategy · AI evaluation
I built the bibliography and technology benchmark that grounded an AI-assisted research workflow, then validated its outputs against the source evidence.
Read case studyEvidence strategy · AI evaluation
I built the bibliography and technology benchmark that grounded an AI-assisted research workflow, then validated its outputs against the source evidence.
Read case studyMobile product · Usability research
I evaluated the end-to-end parking flow with professional drivers, exposing comprehension gaps that broad usability scores alone would have missed.
Read case studyMixed methods · Human factors
I tested repeated parking manoeuvres with 21 participants across three experience levels, separating first-use friction from learnability and prototype limitations.
Read case studyConcept evaluation · Conversational UX
Across two iterative studies, I evaluated how people interpreted animated assistant states and turned preference and comprehension evidence into design requirements.
Read case studyResearch programme · Service experience
I connected evidence across the full passenger journey — waiting, boarding and travelling — to prioritise information, feedback and accessibility requirements.
Read case studyEvidence strategy · Human factors
I built and validated an evidence base for haptic technologies in immersive training, turning literature, technical documentation and standards into an evaluation framework.
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