UX RESEARCHER · 5+ YEARS · PORTUGAL
I plan and run research for digital products, mobility and emerging technologies. Most projects begin with a broad question, an imperfect prototype or several sources that do not quite agree.
Portfolio / 03 selected
Anonymised case studies · Selected engagements
Evidence strategy · AI evaluation
The workflow could write a convincing answer. My job was to check whether its sources actually supported it — and to document where researcher judgement was still needed.
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Mobile product · Usability research
Five professional drivers tried the complete parking journey. The overall score was positive; the session recordings showed exactly where the product still made them stop and guess.
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Research programme · Service experience
Waiting, boarding and travelling raised different questions, but passengers experienced one journey. The handovers between those moments exposed the most useful problems.
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Practice / 02
Before choosing a method, I ask what someone needs to decide with the result.
The plan changes with the work. A simulator study, an early concept and a literature review do not need the same process. I use the smallest mix of methods that can answer the question, then separate what I observed from what still needs checking.
The line is rarely this tidy. A study often loops back when the prototype changes or an observation shows that the original question was not quite the right one.
I clarify who needs to decide what, what we can test and what the product or setting will let us do.
Sometimes that means interviews; sometimes a simulator, a prototype, observation, a survey or a workshop. I combine only what the question needs.
I put successes, failures and uncertainties beside each other, then discuss which change or follow-up test is worth the effort.
Methods I use
Working principles
Profile / 03
I work where a neat product idea meets real use.
I have spent the last five years researching digital products, mobility services and newer technologies. I am usually brought in while the question is still broad: I turn it into a study, run it and show the team where the answer is solid — and where it is not.
That has taken me from mobile apps and virtual assistants to in-vehicle experiences, applied human factors and AI-assisted research. My background in Ergonomics is why I keep looking at the gap between what people say and what they do once a product is in front of them.