UX RESEARCHER · 5+ YEARS · PORTUGAL
I plan and run research for digital products, mobility and emerging technologies. Most projects begin with a broad question, an imperfect prototype or several sources that do not quite agree.
Portfolio / 03 selected
Anonymised case studies · Selected engagements
Evidence strategy · AI evaluation
The workflow could write a convincing answer. My job was to check whether its sources actually supported it — and to document where researcher judgement was still needed.
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Mobile product · Usability research
Five professional drivers tried the complete parking journey. The overall score was positive; the session recordings showed exactly where the product still made them stop and guess.
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Research programme · Service experience
Waiting, boarding and travelling raised different questions, but passengers experienced them as one journey. I brought those touchpoints together to show where trust and comprehension broke down.
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Practice / 02
Good research should leave a team knowing what to do next — and why.
There is no fixed recipe. A simulator study, an early concept and a literature review need different plans. I choose the simplest combination of methods that can answer the question, then show the team what I observed, what I am less certain about and what is worth changing.
Clarify the product question, align the people involved and define evaluation criteria, constraints and a practical research protocol.
Choose and combine methods around the people, product and environment — from interviews and observation to usability testing, surveys and workshops.
Show what worked, what did not and which changes matter most, while keeping uncertainties and study limits visible.
Methods I use
Working principles
Profile / 03
Research grounded in how people actually behave.
I am a UX and product researcher with five years of experience across digital products, mobility services and emerging technologies. I am often the person turning a broad product question into a study the team can run — and evidence the team can actually use.
My work moves between mobile apps, virtual assistants, in-vehicle experiences, applied human factors and AI-assisted research. A background in Ergonomics keeps me interested in the gap between what people say and what they actually do.